Supertails coupon code - May 2026 - Picodi India

Supertails – what do we know about it?

Welcome to Supertails, your dedicated online pet store offering a diverse range of pet supplies and products. The comprehensive selection is tailored to meet all your pet's needs, assuring top quality and satisfaction.

Shop Pet Supplies: We provide an extensive assortment of pet products, including:

• Pet foods (dry, wet, fresh, prescription diet)
• Treats and chews (biscuits, bones, dental treats)
• Health and wellness items (vitamins, flea & tick prevention, grooming supplies)
• Accessories (collars, toys, beds)

Pet Store Categories Include:

1. Dog Food
2. Cat Food & Treats
3. Litter Supplies
4. Health & Wellness Products
5. Accessories for Different Needs

You can also find:

• Online Vet Consultation: Connect with expert vets for your pet's health concerns.
• Pet Pharmacy: An exclusive section with a range of preventive care and prescription medicines.

Customer Experiences:

"The one site I trust for my fur baby is Supertails. All the food and toys we've tried have been excellent."

Supertails strive to make pet parenting joyful and stress-free. Give your pets the love and care they deserve.

Complaints and returns in Supertails

Refund Policy

Products available on the www.supertails.com Platform may be returned according to this cancellation, return, exchange, and refund policy ("Policy"), with the exception of certain product categories. Prior to ordering, it is advised to check product details to confirm if the product qualifies for a return.

To qualify for a return:

• The item must be in the condition in which it was received
• It must be unworn or unused, with tags
• Retained in its original packaging
• Accompanied by the receipt or proof of purchase

Returns or exchanges in the following categories will not be accepted unless received damaged or spoilt:

• Food and treats
• Bedding, Mats & Travel Supplies
• Cat litter
• Health and wellness products
• Grooming & grooming supplies
• Bowls & Feeders
• Toys
• Unopened units in a combo product

Damages and Issues

Upon receipt, please inspect your order and contact support@supertails.com immediately but not later than 10 (ten) days if:

• The item is defective or damaged
• The incorrect item was received
• There is an issue with lost items in transit

This allows the issue to be evaluated and addressed promptly.

Refunds

For approved returns:

• The received and inspected product will be refunded
• The refund will be credited to the original payment method
• In the case of order cancellation, the paid amount will be refunded

Note: The time frame for the bank or credit card company to process and post the refund may vary.

Teleconsultation Appointment Cancellation

• Cancellations can be made at least 1 (one) hour prior to the scheduled teleconsultation
• In certain circumstances, if the veterinarian cannot attend the scheduled teleconsultation, efforts will be made to inform in advance
• Options to reschedule the appointment or seek a refund on cancellation are available
• Failure to cancel or attend the appointment results in no refunds

What payment methods does Supertails accept?

Payment Methods at Supertails:

• Accepts all major credit/debit/UPI channels for payments.
• Cash on delivery (COD) option is available for all cart values from Rs. 700 up to Rs 4,999 at a charge of Rs 19.


• Conditions for COD:
  • For cart value less than Rs. 699, there is a COD charge of Rs 19.
  • For cart values above Rs. 699, there are no charges on COD.
  • COD is not available for consultation bookings; payment for consultations must be made online.


• If a payment does not go through or goes through but the order is not registered, the amount is usually debited back to the payment source within 3-5 business days.

Supertails - delivery costs and methods

Delivery Methods at Supertails:

• Check if the address is serviceable by entering the pin code on any product page in the 'Deliver to' box, which also shows the tentative delivery timeline. The items in the cart determine the final estimated delivery date visible on the cart page.
• Delivery to metro areas generally takes approximately 1-3 days, while it might range from 3-5 days for other locations. These timeframes are indicative and based on third-party vendors or service providers, subject to change according to prevailing conditions and capabilities of the delivery services.
• Free Shipping: Orders above Rs. 699 are eligible for free shipping.
• A shipping charge of Rs. 49 applies to orders below Rs. 699.

What coupons and promotions are available in Supertails?

At Supertails, customers can take advantage of a variety of coupons to ensure their shopping experience is both enjoyable and economical. Whether you are inviting a friend or using your ICICI Credit Card, there are coupons designed to help you save with each purchase.

Exclusive coupon code Supertails:

• Enjoy a 12% off with unique coupon code Supertails when you refer a friend to Supertails. Your friend isn't left out either, as they will receive a 10% off on their purchase.
• Utilize your ICICI Credit Card and secure a 10% off on orders over Rs.2000 with another enticing coupon code Supertails from Supertails. This offer does not require a special code to be entered at checkout.
• Pamper your pet with Sheba products and get a 4% off on a minimum spend of Rs.2000 using a special coupon code Supertails.
• A hefty shopping cart can lead to substantial savings with Rs.500 off on orders totaling Rs.10000, courtesy of a useful coupon code Supertails.
• Smaller purchases have not been forgotten with Rs.250 and Rs.100 coupons available for orders of Rs.5000 and Rs.2500 respectively.

Moreover, Supertails provides a variety of offers such as:

1. Opportunities to play games and win additional coupons.
2. Massive monthly savings across a wide range of products.
3. A complimentary gift on orders above Rs.1500.
4. Free delivery for purchases exceeding Rs.599, adding to the convenience of your shopping experience.

With such diverse and appealing coupons and offers, shopping for your pet supplies at Supertails is both rewarding and budget-friendly. Be sure to keep an eye out for these deals to make the most of your purchasing power.