Hello Fresh coupon code - September 2026

Hello Fresh – what do we know about it?

Hello Fresh offers a convenient meal kit delivery service with a focus on simplifying the dinner-making process. Meals start from just €4.70 per person, providing a cost-effective solution for preparing home-cooked meals.

How It Works:

1. Select recipes each week, tailored to personal preferences.
2. Receive pre-measured ingredients to minimize waste.
3. Enjoy recipes delivered safely to the doorstep.

Benefits Include:

• Curated, easy-to-follow weekly recipes that are customizable.
• Ability to personalize the menu with options to pause, reactivate, or cancel subscriptions at any time.
• Convenient weekly deliveries that fit into any schedule.
• Fresh, local ingredients to cook meals from scratch at home.

Recipes can be chosen through an easy-to-use app that facilitates meal planning and provides cooking guidance along with flexible subscription management. Delivery day and time can also be adjusted on the go.

Environmental and Economical Benefits:

• Time-saving service delivering all the necessary ingredients for dinner.
• Value for money through partnership with trusted suppliers ensuring fresh, high-quality ingredients.
• Reduction in food waste by supplying exact ingredient amounts needed for meals.

Recipe Box Choices:

• Choose from over 19+ recipes weekly.
• Popular plans include Classic, Family, Quick Cook, Veggie, Calorie Smart, Protein Rich, Premium, Flexitarian, and Street Food.
• Add delicious extras like tasty side dishes.

Customers can also skip supermarket queues and spice up their routine with Hello Fresh's diverse menu options.

As part of its service, Hello Fresh offers exclusive discounts to key workers and students through programs like Student Beans.

How to return an order in Hello Fresh?

Complaints and Returns Policy at Hello Fresh:

• If a delivery box is not received as expected, the customer should contact the Customer Care Team.
• In the event of a missing ingredient, customers are advised to first check the box thoroughly, including the cool pouch and meal bags, and then inform Hello Fresh to rectify the issue.
• For missing or incorrect meals, customers should double-check the meals they were due to receive and contact Hello Fresh if discrepancies are found.
• If the quality of an ingredient is not satisfactory, customers are encouraged to contact Hello Fresh and provide photos of the items for investigation.
• When a box arrives damaged, customers should take photos of the damage and contact the Customer Care Team for follow-up with the Logistics Team.
• Changes to orders, including cancellations or delivery pausing, must be made by the deadline which is specified as 23:59 on Wednesday, the week prior to the delivery day.
• Once the deadline has passed, Hello Fresh is unable to cancel the box.
• Customers can unskip skipped deliveries as long as it is done by the specified deadline.
• Over bank holidays, delivery days may change, and the customer's box may be delivered the next day after the bank holiday.

Sustainability and Packaging:

• Hello Fresh's packaging is designed to be sustainable, with a recyclable box, reusable gel ice packs, and an insulating cool pouch made of PP with a paper filler.
• The insulation uses recycled PET but is not recyclable due to the limitations of reusing polyester.
• Continued efforts are made to minimize packaging and innovate for more sustainable delivery methods.

Hello Fresh - available payment methods

Payment Methods Accepted at Hello Fresh

• Visa
• Mastercard
• Amex
• PayPal
• Revolut
• Apple Pay

To update payment details, customers must log in and can do so by following the provided instructions to access the Update Payment Details section. It is important to make any changes to payment details by 23:59 on Wednesday, the week prior to the delivery day.
All future payments will be taken from the updated card unless the payment details are updated again.

If customers encounter what appears to be the same charge processed twice, this could be a pending transaction or 'shadow payment' which is the bank authorizing the payment. Hello Fresh assures that there will only be one actual charge.

To view order history, to pay an outstanding balance, or to view invoices, customers must log in and navigate to the Order History section.
The charge for the first order will be processed after the deadline specific to the chosen delivery day, and subsequent payments will be taken after the Wednesday deadline each week.
The weekly order cut-off can be found at the top of the recipe selection page, and customers should select their recipes before this cut-off.

After signing up for the subscription service, a confirmation and welcome email will be sent, detailing the subscription specifics, delivery schedule, and guide to managing the Hello Fresh subscription.

Hello Fresh - delivery costs and methods

Delivery Coverage and Times

• Delivery is nationwide within the Republic of Ireland.
• Delivery days are Monday through Thursday and on Saturdays and Sundays in the Dublin area.
• The standard delivery time slot is between 08:00 and 18:00.
• To check the scheduled delivery day, customers can log in to their online account or use the app and click on the calendar icon.

Delivery Instructions and Absence

• There is a leave safe policy which means that the presence of the customer is not necessary to receive the delivery.
• Delivery drivers will follow the instructions specified by the customer to leave the box.
• Special insulation and ice packs are included to keep groceries fresh.
• Ingredients should be refrigerated as soon as possible after delivery.

Skipping and Cancelling Deliveries

• Customers have the opportunity to skip deliveries up to 4 weeks at a time.
• Deliveries can be skipped or unskipped by logging in to the account and editing the menu before the deadline.
• The deadline for changes is at 23:59 on Wednesday, the week prior to the delivery day.
• If changes are not made before the deadline, the delivery cannot be cancelled.

Delivery Day Modifications

• Delivery days can be changed by logging in and making selections prior to the deadline.

Address Changes

• Delivery addresses can be updated by logging into the account and making changes before the deadline.

Order Issues

• For damages, missing ingredients, or incorrect meals, customers should contact Hello Fresh directly.
• Photos of damages or issues are helpful for resolving and preventing future occurrences.

Subscription Information

• One-off orders are not available; Hello Fresh operates as a flexible subscription service.
• Subscriptions can be managed online, with options to skip weeks or deactivate.

Special Circumstances

• Bank Holiday weekends may alter delivery schedules, typically resulting in delivery on the next day after the Bank Holiday.

Packaging and Sustainability

• Boxes, gel ice packs, and insulating cool pouches are designed for recyclability and to minimize packaging waste.
• The cool pouch insulation is made out of recycled PET which is not indefinitely recyclable due to limited reuse potential.

For any delivery issues beyond the expected delivery window of 08:00 to 18:00, customers are advised to contact the Customer Care Team.

What are the existing coupon codes and promotions in Hello Fresh?

If you're looking to save on your meal kit deliveries, Hello Fresh has various coupon codes that could significantly reduce your spending. First-time customers can benefit from a generous offer using a specific Hello Fresh coupon code which grants up to €85 off across the first four boxes. This deal not only makes experimenting with new recipes more affordable but also adds the convenience of having fresh ingredients delivered right to your door.

Moreover, if it's your initial purchase at the store, there is a Hello Fresh coupon code that provides a discount of €25 off along with complimentary shipping on your first order. This is an excellent way to introduce yourself to the service without full commitment.

There are additional coupon codes available at the Hello Fresh targeted towards specific groups such as Key Workers and students, offering savings of up to €85 and €125 respectively. For Key Workers, this saving applies to the initial four boxes, and for students, the discount is spread over their first 3 months alongside receiving their 13th box for free.

Exclusive coupon codes are also periodically offered, specifically tailored to meet the needs of customers looking for vegan or vegetarian meal options, with plans starting at just €46.99. While not all coupon codes are always available, Hello Fresh occasionally releases special offers to meet the seasonal or event-specific demands, such as Boxing Day or Black Friday deals.

Whether you're a seasoned cook, a busy professional, or just someone looking to break the monotony of daily cooking, using coupon codes at Hello Fresh can open up a world of gourmet experiences without straining your wallet.