Qonooz discount code - May 2025 - Picodi United Arab Emirates

What do we know about Qonooz?

Welcome to Qonooz, your premier online shopping destination based in the UAE, offering an extensive range of products across multiple categories. Dive into a seamless shopping experience with high-quality items tailored to meet your every need.

At Qonooz, you can Shop By Category to quickly find exactly what you're looking for:

• Food & Grocery: Indulge in a variety of Sweets & Chocolates catering to your taste buds.
• Tablets, Smartphones, & Cameras: Stay connected with the latest Mobiles & Smartphones, Tablets, Cameras, and accessorize with Smartwatches, Power Banks, Cases & Covers, and all the essential mobile accessories.
• Computers & Laptops: Upgrade your tech with high-performance Laptops, Projectors, Desktops & Monitors, Keyboards & Mice, Networking equipment, and all the necessary computer accessories.
• Audio & Video: Elevate your listening experience with premium quality Headphones & Earphones and fill your space with sound from top-tier Speakers.
• Home Appliances, Electronics, & Accessories: Transform your house into a home with modern Televisions, Gaming & Consoles, Home Entertainment Systems, Blenders & Juicers, Coffee Makers, Vacuums & Floor Care, and large appliances like Refrigerators, Washing Machines, Air Conditioners. Decorate and organize your space with stylish Bedding, Bath, Home Decor, Kitchen & Dining, Cutlery, Home Storage & Organization, and Furniture. Don't forget the Musical Instruments for the aspiring musicians.
• Tools & Home Improvements: For the DIY enthusiast, find a broad selection of Hand Tools, Lighting Equipment, Power Tools, and Safety & Security gear.
• Women’s Fashion: Discover the latest trends in Clothing, Shoes & Footwear, Bags & Luggage, Jewelry, Sunglasses, as well as Girls’ Fashion.
• Men’s Fashion: Explore a collection of Bags & Luggage, Clothing, Shoes & Footwear, Watches, Sunglasses & Eyewear, and Boys’ Fashion.
• Health & Beauty: Pamper yourself with an array of Makeup, Fragrance, Hair Care, Skin Care, Dental Care products.
• Sports, Fitness & Outdoors: Stay active with Cardio Training & Equipment, Strength & Weights; partake in Swimming & Water Sports, Yoga, Camping & Hiking.
• Toys & Games: Entertain the little ones with fun Bikes, Tricycles, & Scooters, Scooter Accessories, Video Games, and Board Games.
• Babies & Moms: Find everything for your infants from Baby Care essentials to Strollers & Prams.
• Office & Stationery: Equip your workspace with efficient Printers, Ink & Toners, Pens & Refills, and all sorts of Cutting & Measuring Devices as well as Office & School Accessories.
• Books: Dive into worlds of knowledge and fantasy with the selection of Children’s Books, Cookbooks, Fiction Books.
• Automotives: Maintain and enhance your car's performance and appearance with various Car Accessories and Car Care products.
• Pet Supplies: Provide for your furry friends with a wide range of pet supplies.
• Refurbished Products: Uncover great deals on refurbished items across many categories.

Customer Satisfaction is at the heart of everything that Qonooz do. Free Delivery is available for all orders above AED 100, and Easy Returns policy ensures a hassle-free shopping experience. With Qonooz's dedicated customer support, secure payments, and safe payment methods, your online shopping is guaranteed to be convenient and worry-free.

You can reach Qonooz through email at care@qonooz.com for any inquiries. They're based in Dubai, United Arab Emirates and are committed to providing you with the best possible service.

Complaints and returns in Qonooz

Standard Return & Refund Policy - Qonooz

• Eligibility for Returns: Most items purchased are eligible for returns within 14 days from the date of delivery. Items must be unused, in original packaging, and in the same condition as received.


• Return Process: Returns must be initiated by contacting the customer support team within the return period. The team provides a return authorization and instructions for packaging and shipping the item back.


• Refund Options: Upon receiving and inspecting the returned item, if the return is approved, two options are available:
  1. Refund to the original payment method: Issues a refund to the same payment method used for the original purchase.
  2. Store credit: Offers a store credit equivalent to the value of the returned item, used for future purchases on the website. The refund amount may be adjusted for any discounts or shipping fees applied to the original purchase.


• Return Shipping Costs: If the return is due to an error on the part of Qonooz (e.g., wrong item shipped, damaged item), return shipping costs are covered. For returns due to customer preference or change of mind, the customer is responsible for the costs.


• Non-Returnable Items: Certain items may be excluded from returns for hygiene, safety, or regulatory reasons, including but not limited to:
  • Perishable goods
  • Personal care items
  • Software or downloadable products


• Timeframe for Refunds: After receipt and approval of the returned item, refunds are processed within 5-7 working days. The time for the refund to reflect in the customer's account may vary based on the financial institution or payment provider.

What payment methods does Qonooz accept?

Payment Methods Accepted

Qonooz accepts a variety of payment methods to provide convenience and security for every transaction. Below is a detailed list of the payment options shoppers can utilize:

• Credit/Debit Cards: Shoppers can use major credit/debit cards such as VISA and MasterCard which are accepted worldwide.
• Cash on Delivery (COD): This option is available within the UAE for selected locations and items, allowing orders with values from AED 1 to AED 5000 to be paid for upon delivery.

Online Payment Security

All online transactions are secured using industry-standard SSL (Secure Socket Layer) technology. This encryption helps ensure that personal data is safe as it is transmitted over the internet. Additionally, Qonooz servers are PCI-DSS compliant, enhancing the security of shoppers' personal data further.

• Qonooz does not store credit or debit card details.
• All card transactions are processed through Checkout.com, providing an additional layer of security.

Refund Policy

Refunds are processed within a timeframe that respects the customer's need for a timely return of funds:

• Refunds take up to 2 working days to be processed.
• The refunded amount will reflect in the customer's credit card within 30 days.

Note: Cash on Delivery transactions for digital products are not available, and returns or exchanges of digital products are not offered once the purchase is completed.

Conditions and methods of delivery in Qonooz

Qonooz provides multiple delivery and shipping options for both local customers within the United Arab Emirates and international shoppers. Below are the details for the various shipping methods available:

• Local Shipping:
  • Qonooz Express is the carrier responsible for order deliveries:
    • Orders generally take 1-2 days from order placement to be delivered.
    • Shipping cost is 14 AED for Express Delivery.
    • For Priority Delivery, the shipping cost is 20 AED.
    • A flat rate of 25 AED is charged for Express Delivery to Abu Dhabi, Al Ain, Fujairah, Ras Al Khaimah, Umm Al Quwain, and Ajman.


• International Shipping:
  • Express Delivery:
    • Delivery time is within 7-14 working days.
    • A standard flat fee of 261 AED is charged.
  • Priority Delivery:
    • Delivery time is within 3-5 working days.
    • A standard flat fee of 383 AED is charged.

After an order has been shipped, Qonooz will send a shipment notification email. Order status can also be checked directly from the customer's account. However, it is important to note that Qonooz does not ship to P.O. Boxes.

How to ship a return: In order to process returns swiftly, customers are required to contact Qonooz customer care. All items must be placed in their original packaging into a secure and durable box for the return shipment.

Disclaimer: Qonooz will not deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE. Additionally, multiple transactions may lead to multiple postings to the cardholder's monthly statement.

What are the existing Qonooz discount codes?

Shop Qonooz offers a diverse range of discounts and discount codes to enhance your shopping experience. If you're new to Qonooz, there's a welcoming offer that provides an instant AED 5 off your first order with a minimum value of AED 200—just apply the given discount code Qonooz at checkout to make use of this deal.

For those looking for high-value items, the Gold Deal section at Qonooz might be particularly tempting. Here, you can find a gamut of products with discounts reaching up to 50%, and these deals do not even require a discount code Qonooz to activate.

discount codes aren't the only way to save at Qonooz. The store regularly runs promotions where you can benefit from reduced prices, like in some deals where a discount code Qonooz is not necessary to enjoy the savings.

On top of these savings, Qonooz also offers free shipping on orders exceeding AED 100. While this doesn't require a discount code Qonooz, it's an added bonus that complements the other available discounts.

When it comes to tech, be sure to browse their Audio Products and Special Smartphone Prices. With deals starting from just AED 19 for audio gear and up to AED 1,500 off select smartphones, you won't need to search for a separate discount code Qonooz to enjoy these offers.

• Get AED 5 off on first order with a discount code Qonooz
• Save up to 50% on various items in the Golden Deals section without a discount code Qonooz
• Benefit from free shipping on orders over AED 100 without using a discount code Qonooz
• Shop for audio products from AED 19 and smartphones with up to AED 1,500 discount with automatically applied offers, bypassing the need for a specific discount code Qonooz

Lastly, Qonooz's Beauty Essentials are priced from a low AED 10, enabling you to enrich your beauty routine without the need to input any discount codes. With such a broad variety of deals, Qonooz makes it easy to access high-quality products at discounted prices.