20%
CODE

Zalora Promo Code: 20% Off Athleisure

Zalora promo code gives 20% discount on Athleisure products. No minimum spend requirement. Click to reveal the code and use this Zalora promo code to enjoy your discount before they go away!

Already used by 6 people
15%
CODE

Enjoy 15% Off Shoes & Bags with this Zalora Promo Code

Zalora Malaysia is giving an additional 15% discount on Zalora shoes and Zalora bags. Click to reveal the code and use this Zalora promo code to enjoy your discount. Redeem this Zalora promo code with a minimum spend of RM150.

Already used by 4 people
15%
CODE
Verified

Promo Code: Extra 15% Off First App Purchase!

Download Zalora's mobile app and enjoy a discount of 15% with this special first-time-users discount code!

Already used by 6313 people ongoing
85%
CODE

Zalora Promo Code: Up to 85% Off Selected Apparel

Click to activate the promotion and enjoy shopping at Zalora. Discounts up to 85% and products are under massive promotions. Always enjoy extra savings on your orders.

Already used by 8983 people ongoing
CODE
Verified

Zalora Promo Code: Free Delivery Across Malaysia!

Use this Zalora coupon to enjoy 100% free delivery across Malaysia. Offer valid on all orders exceeding RM75 value.

Already used by 3341 people ongoing
50%
PROMO

Wow-Worthy Markdowns Up to 50% Off Without Zalora Promo Code

Who doesn't love a good sale? Click to get the deal and take this Zalora promo on great products at up to 50% discount. No Zalora promo code is reuired.

Already used by 2 people ongoing
RM55
PROMO

Be comfortable with Zalora Basics from RM55 without using Zalora Promo Code

Make Zalora Basics the cornerstone of your wardrobe and see why they are truly cut from a different cloth. Take this Zalora promo and enjoy sophisticated staples that are comfortable, minimalist and tailored for everyday wear. Click to get this Zalora promo now. No Zalora promo code needed.

ongoing
15%
PROMO

15% Off Lubna Bridesmaids without Using Zalora Promo Code

ZDreamy detailing and pastel hues, made for milestone moments. Buy 3 Lubna Bridesmaids items to get 15% discount. No Zalora promo code needed.

RM68
PROMO

Zalora New Arrival Dresses from RM68 without Using Zalora Promo Code

Zalora new arrival dresses are available now on this landing page from RM68. From floral to formal, these one-piece wonders are the perfect pick-me-ups! Click to get the deal now! No Zalora promo code is required.

Already used by 2 people ongoing
RM350
PROMO

Shop Raya Fashion by Jovian Mandagie from RM350

Have you seen the latest collections of Jovian Mandagie for this Raya 2018? It looks absolutely fabulous! Revamp your Raya wardrobe with Jovian Mandagie designs and purchase from as low as RM350 at Zalora Malaysia.

Already used by 1839 people ongoing
RM59
PROMO

Women's Sneakers from RM59

Shop the latest styles on Zalora Malaysia. From casual styles to high-performance trainers designed for athletic use, shop brands such as New Balance, Nike, Adidas, Converse and more from just RM59.

Already used by 10810 people ongoing
63%
PROMO

Exclusive Beauty Deals Up to 63% Off + Free Gift at Zalora Malaysia

Shop at Zalora online shopping and enjoy exclusive beauty products with up to 63% discount and you may enjoy free gift when you spend minimum RM120 on selected items. Click to get the deal. No Zalora promo code needed.

Already used by 152 people
RM399
PROMO

Walk On Air with Nike Air Shoe

Nike Air shoe changed the game of footwear once and for all, these shoes deliver a super-soft ride that brings you even closer to the feeling of walking on air. Click to get the deal. No Zalora discount code is required.

Already used by 290 people ongoing
RM99
PROMO

Heels Under RM99 at Zalora Malaysia

Take your style to new height without breaking the bank. Click to get the deal and enjoy all heels under RM99 on this landing page! No Zalora promo code needed.

Already used by 4 people ongoing
20%
PROMO

Zalora Watches & Sunglasses at 20% Off

Zalora Malaysia is offering watches and sunglasses on this landing page. Buy 2 and get 20% discount without Zalora promo code.

Already used by 2 people ongoing
54%
PROMO

What's New in Beauty Up to 54% Off

Let Innisfree, Benefit and other top brands show you the secret to better-looking skin. Click to get the deal and check them out. No Zalora promo code needed.

Already used by 11 people ongoing
RM355
PROMO

EDO by Jovian Mandagie from RM355

Mysteries of the Orient surround Joian's EDO line for Raya. Iconic Japanese design elements such as the Obi belt, kimono wrap, iconic wave, crane and cherry blossom patterns can be seen on tapered to loose fitted kurungs. Click to get the deal and enjoy this offer at Zalora outlet without Zalora discount code.

Already used by 97 people ongoing
80%
PROMO

Up to 80% Off Heels at Zalora

Shop heels and enjoy up to 80% discount + buy 2 and get 20% off or buy 3 to get 30% off and prices are as low as RM35.

Already used by 568 people ongoing
PROMO

Zalora Outlet: Rizalman's Hari Raya Collection without Zalora Voucher Code

Let's prepare for the coming Hari Raya. Valid for all Hari Raya collections on the landing page at Zalora Malaysia. Enjoy this offer without any Zalora voucher code at the checkout.

Already used by 143 people ongoing
60%
PROMO

Newest Muslimwear Collection Even 60% Off!

Save up to 60% on Muslim Wear at Zalora. Promotion includes newest collections from Rico Rinaldo, Zalia and more.

Already used by 575 people ongoing
20%
PROMO

20% Markdown On Purchase Of Trendiesn Fashion Style

Get rid of your old fashion clothes by this offer of 20% discount. Click to get the deal and purchase brand new fashion at Zalora.

Already used by 1036 people ongoing
40%
PROMO
Verified

Levi's Sale for Women: Save Even 40% at Zalora!

Save up to 40% on selected Levi's products for women in the latest sale event at Zalora. Enjoy this offer without using Zalora voucher code.

Already used by 583 people ongoing
40%
PROMO

Levi's Sale for Men: Save Even 40% at Zalora!

Save up to 40% on selected Levi's products for men in the latest sale event at Zalora. No Zalora discount code required for this offer.

Already used by 221 people ongoing
55%
PROMO

Puma Sale at Zalora: Save Up To 55%!

Use this Zalora offer to save up to 55% on Puma products available on sale. The deal includes products both for men and women. No Zalora voucher code required.

Already used by 392 people ongoing
40%
PROMO

Calvin Klein For Men: Save Even 40% at Zalora!

Save up to 40% on tens of Calvin Klein products for men at Zalora. No discount code required to avail the offer.

Already used by 156 people ongoing
45%
PROMO

Calvin Klein For Women: Save Even 45% at Zalora!

Save up to 45% on tens of Calvin Klein products for women at Zalora. No discount code required to avail the offer.

Already used by 120 people ongoing
PROMO

The latest Arrival at Zalora!

Cut the queue and put your hands on your favourite clothing you have been looking for and be the first to grab the newest fashion at Zalora.

Already used by 101 people ongoing
60%
PROMO

Hollister Promo at Zalora: Save Even 60%!

Enjoy the latest sale event at Zalora with Hollister products available at prices discounted by even 60%! Promo available both for men and women. No discount code required to avail the offer.

Already used by 199 people ongoing
35%
PROMO

Fossil Products at Zalora Even 35% Off!

Save up to 35% on selected Fossil products available at Zalora. No promo code required to avail the offer.

Already used by 314 people ongoing
60%
PROMO

Aldo Sale at Zalora: Save Even 60%!

Save up to 60% on wonderful Aldo footwear for both men and women in the latest sale event at Zalora. No code required to avail the discount.

Already used by 258 people ongoing
RM9.90
PROMO

Zalora Promo on Decent Products from RM9.90 without Using Zalora Promo Code

Favourites from RM9.90. The top-selling pieces that stole the spotlight. Click to get the deal and enjoy this Zalora promo without using Zalora promo code.

ongoing
70%
PROMO

Esprit Men's Products Even 70% Off!

Indulge in Esprit Men's sale at Zalora and save up to 70% off products including trousers, pants, t-shirts and more! No Zalora code required to avail the discount.

Already used by 81 people ongoing
70%
PROMO

Esprit Women's Products Even 70% Off!

Indulge in Esprit Women's sale at Zalora and save up to 70% off products including dresses, skirts, tops, t-shirts and more! No Zalora code required to avail the discount.

Already used by 136 people ongoing
60%
PROMO

Mango Sale at Zalora: Discounts Up To 60%!

Save up to 60% on selected Mango products at Zalora. Products discounted include women's fashion like tops, blouses, skirts, dresses and more! No Zalora discount code required to avail the offer.

Already used by 203 people ongoing
55%
PROMO

Dorothy Perkins Sale at Zalora: Save Even 55%!

Save up to 55% during Dorothy Perkins sale at Zalora! Products discounted include dresses, tops, skirts and more!

Already used by 211 people ongoing
60%
PROMO

Zalora TopMan Sale: Save Even 60%!

Browse through TopMan sale at Zalora and save up to 60% on products like t-shirts, blouses, underwear and more! No discount code required.

Already used by 79 people ongoing
60%
PROMO
Verified

Zalora TopShop Promo: Save Even 60%!

Save up to 60% on selected TopShop fashion products at Zalora! Discount covers products both for men and women, including dresses, jackets, blouses, trousers and more!

Already used by 227 people ongoing
RM99
PROMO

Women's Shirts From RM99!

Check out Zalora's wide choice of the latest trends in women's shirts. Prices as low as RM99! No Zalora promo code needed.

Already used by 33 people ongoing
RM40
PROMO
Verified

Dorothy Perkins From RM40 At Zalora!

Shop for women's fashion from the renown brand Dorothy Perkins at Zalora and enjoy prices as low as RM40!

Already used by 103 people ongoing
20%
PROMO
Verified

Buy 2 Fashion Items, Get 20% Off!

Check out this AMAZING deal at Zalora! Buy two womenswear items and enjoy an additional discount of 20%! No Zalora promo code needed.

Already used by 756 people ongoing
90%
PROMO
Verified

Shop in Zalora Outlet & Save Even 90%

Save as much as 90% when shopping for fashion for men & women in the Zalora Outlet. No promo code required to avail any of the discounts.

Already used by 411 people ongoing
RM89
PROMO

Odlo Sportswear At Zalora!

Get fit with Zalora and shop for the best Odlo sportswear! Prices as low as RM89!

Already used by 15 people ongoing
83%
PROMO

Shoes Sale! Even 83% Off!

Simply WOW! You can't miss this deal! Shop for shoes at Zalora's sale section and grab great discounts - even 83% off selected pairs!

Already used by 320 people ongoing
30%
PROMO

30% Off Essential Styles at Zalora!

Buy 3 or more men's fashion items from brands like Zalora, Calvin Klein, Jaxon and more and get a 30% discount! Grab this incredible deal at Zalora. No Zalora voucher code needed.

Already used by 264 people ongoing
80%
PROMO

Even 80% Off Bags For Men at Zalora!

Find discounts of up to 80% when shopping for men's bags at Zalora Malaysia. No promo code required!

Already used by 133 people ongoing
87%
PROMO

Even 87% Off Women's Bags at Zalora

Save up to whopping 87% when shopping for women's bags at Zalora. No promo code is required. Discounts vary between 20-87% depending on the product.

Already used by 391 people ongoing
95%
PROMO

Zalora Malaysia: Even 95% Off Fashion Accessories for Men

Save as much as 95% on fashion accessories for men at Zalora Malaysia. Products include bracelets, rings, belts and more. No promo code required.

Already used by 95 people ongoing
95%
PROMO

Women's Fashion Accessories Even 95% Off

Yes, you read that right! Shop in Zalora outlet and enjoy selected fashion accessories for women - including bracelets, earrings, belts - available at discounts of up to 95%! No promo code required.

Already used by 132 people ongoing
80%
PROMO

Even 80% Off Men's Clothing

Shop for men's clothing at Zalora and save up to 80%! Discounts available on selected products including t-shirts, jeans, jackets and more. No coupon code required!

Already used by 88 people ongoing
81%
PROMO

Women's Apparel Up To 81% Off

Save as much as 81% when shopping for women's clothing at Zalora Malaysia. Discount is available on selected items available on this landing page without using Zalora voucher code.

Already used by 220 people ongoing
80%
PROMO

Men's Shoes Even 80% Off at Zalora without Zalora Promo Code

Save up to 80% on Zalora footwear for men. No coupon code required. Promotion valid on selected products displayed on this landing page.

Already used by 131 people ongoing
82%
PROMO

Even 82% Off Women's Shoes at Zalora!

Save up to 82% when shopping for women's footwear at Zalora. No promo code needed - valid on selected products available on this landing page.

Already used by 220 people ongoing
RM50
PROMO

Men's Shirts on Zalora: Save Even RM50 Without Zalora Promo Code

Fashionable, high-quality men's shirts available even RM 50 cheaper on Zalora. No discount code is required for you to choose your style and save money.

Already used by 306 people ongoing
50%
PROMO

Apparel Up To 50% Off Now

Shop at Zalora now to enjoy up to 50% discount on apparel. Click to get the deal and claim your discount without using Zalora voucher code.

Already used by 89 people ongoing
25%
PROMO

Enjoy an Extra 25% Off with this Zalora Promo Code

Click to reveal the code and use this Zalora promo code on selected stylish picks to enjoy an additional 25% discount on even top of 65% discounted items! No minimum spend is required.

Already used by 842 people
RM115
PROMO

New Arrival: Love, Bonito Arrived At Zalora From RM115

Very good news for Love, Bonito's fans, You can shop Love, Bonito at Zalora now from RM115. Click to get the deal and enjoy your shopping. No Zalora code needed.

Already used by 23 people ongoing
RM59.90
PROMO

Sigma Makeup Brushes from RM59.90

Beloved by pros and beauty bloggers alike, Sigma brushes are the perfect tools to take your makeup game to the next level. Shop the entire range online at Zalora Malaysia now!

Already used by 6 people ongoing
45%
PROMO

Zalora Promo: Save Even 45% Off Nike Products

Save up to 45% on Nike products for men and women in the Zalora outlet. available at Zalora. No Zalora discount code needed.

Already used by 45 people ongoing
PROMO

Enjoy the Fashion Reductions Promotion

Make some spaces in your wardrobe for this insane price reductions at lowest prices. No Zalora promo code needed to enjoy the discount. The discount is applied automatically. Shop now in Zalora outlet.

Already used by 47 people ongoing
75%
PROMO

Cotton On Up to 75% Off

T-shirts, pants, shirts are all under a great promotion of up to 75% discount! Click to get the deal and check out these amazing products from Cotton On at Zalora!

Already used by 7 people ongoing
PROMO

New In: Shoes & Accessories without Zalora Promo Code!

Complement any outfit with Zalora latest heals, sneakers, jewellery and more. No Zalora voucher code needed.

Already used by 3 people ongoing
PROMO

Unlimited Next Day Delivery for 1 Year!

Enjoy unlimited next day delivery without any minimum spending required and absolutely zero shipping fees when you add RM18.80 to your purchase. This is a one-time payment and it lasts for one year!

Already used by 18 people ongoing
55%
PROMO

Buy Adidas For Women Up to 55% Off

Click to get the deal and check out the amazing products on the landing page at up to 55% discount.

Already used by 1 people ongoing

Zalora coupons, codes and deals that you've missed:

Archive offer Zalora Promo Code: Extra 40% Off Everything at Zalora Malaysia

Last Call! This Zalora promo code is limited in time, click to reveal the code now and use this Zalora voucher code to get an extra 40% discount! Don't miss out.
  • expired: 2018-09-19

Archive offer Zalora Promo Code: Extra 40% Off Everything at Zalora Malaysia

Last Call! This Zalora promo code is limited in time, click to reveal the code now and use this Zalora voucher code to get an extra 40% discount! Don't miss out.
  • expired: 2018-09-17

Archive offer Extra 15% Off Elli with this Zalora Promo Code

Zalora promo code gives an additional 15% discount on Ellli. Click to reveal the code, copy the code and paste it at checkout.
  • expired: 2018-09-14

Archive offer Zalora Promo Code: Extra 30% Off Everything at Zalora Malaysia

This Zalora promo code is limited in time, click to reveal the code now and use this Zalora voucher code to get an extra 30% discount! Don't miss out.
  • expired: 2018-09-14

Archive offer Zalora 9.9 Sale: Enjoy 25% Off

Shop 2 items at Zalora Malaysia and enjoy 25% discount on your purchase! Click to reveal the code and enjoy your shopping at Zalora Malaysia.
  • expired: 2018-09-09

Similar promo codes, coupons and discounts

Women's Items: Extra 20% Off Promo Code!

Get 20% off on women's items at Doublewoot. Apply the code upon checkout. Click to go to the website…

  • 20%
  • 2419

Promo Code: 10% off for Students at Asos

Those in education can get a fashionable reduction on their purchases when they register and verify student…

  • 10%
  • 384

Reebonz Promo Code: Extra 15% Off

Reebonz gives you an opportunity to save 15% more on your purchases! Click to reveal the code and use…

  • 15%
  • 42

Enjoy Even 80% Off Women's Top Fashion Picks

Shop your clothing at Fashion Valet from the different local brands available on the landing page such…

  • 80%
  • 470

10% Off Your First Order at HBX

Get your easiest 10% discount on your purchases at HBX. Click to reveal the code and subscribe to HBX…

  • 10%
  • 30

Shein Promo Code: Extra 15% Off Everything

Enjoy an additional discount of 15% on every items at Shein. Click to reveal the code and use this special…

  • 15%
  • 43

25% Off Everything On This Landing Page

Click to reveal the code and use it to get your 25% off. Hurrt, only very first 100 checkouts.

  • 25%
  • 67

An Additional 10% Off Your Order With This Promo Code

Enjoy extra discount by using this promo code. Always pay at the lowest when there is an opportunity.…

  • 10%
  • 37

60% Off on First Order

Register and enjoy 60% off coupon code on Romwe.

  • 60%
  • 151

Free Delivery Available at FOS

Spend RM130 or more and enjoy 100% free delivery across Malaysia!

  • 9

Save An Extra 30% on Winter Styles at Ralph Lauren

Being able to shop for stylish clothes the entire family can wear at one store makes life a lot easier.…

  • 30%
  • 10

RM20 Off SmartMaster Newsletter

Enjoy RM20 off your first online order when you subscribe. Click to reveal the code!

  • RM20
  • 1

Zalora promo code reviews by Picodi users:

No reviews yet :/

More about Zalora:

Zalora Malaysia promo code guide

Located in the heart of Malaysia’s Kuala Lumpur, Zalora is a clothing store that offers exclusive apparel to ladies and gentlemen who value style, comfort, and flexibility. It is located in the Southgate Commercial Centre, Jalan Dua off Jalan Chan Sow Lin. Zalora was founded in 2012 and has established subsidiaries in Indonesia, Malaysia, Brunei, Singapore, Hong Kong, Taiwan, and the Philippines. Its founders are Christopher Strauch, Hadi Wenas, Harry Markl, Magnus Grimeland, Peter Kopitz, and Steffan Bruun. Though Zalora does not deliver internationally, persons within the aforementioned countries can make their purchase and delivery arranged. Managed by Giulio Xiloyannis, Zalora is aimed at becoming the leading fashion outlet in the entire Asia Region. It has so far achieved its mandate by becoming one of the fastest growing shopping outlets in Asia.

Zalora was created as part of the Global Fashion Group, which was established in 2011 with the aim of aiding emerging fashion companies. Zalora has since gained a wide customer base through the provision of unique products from more than 500 brands.

Zalora homepage promotion

What will you find in Zalora?

By offering a mixture of sophisticated and trendy men and women clothing, jewelry, accessories, handbags and purses, shoes, watches, modest wear, and so on, Zalora has become a one-stop-shop for everything fashion related. It has become a bespoke and experiential boutique with exceptional international and local designs.

Popular brands available at Zalora

They pride themselves in offering the most current and interesting collections from a mixture of established and emerging brands. Some of the prominent brands at Zalora include:

  • Adidas
  • Aldo
  • EMEI
  • Jaxon
  • Jovian
  • Lubna
  • Mango
  • MANGO MAN
  • New Balance
  • Nose
  • Ray-Ban
  • Reebok
  • Rubi
  • SK-II
  • Something Borrowed
  • Timberland
  • Topman
  • TOPZalora
  • VANS Velvet
  • Zalora
  • 24:01
  • Casio
  • Converse
  • Daniel Wellington
  • DKNY
  • Dorothy Perkins
  • Nike
  • Vinci

Opening a Zalora customer account

Zalora exclusive member offer

This can be done either by signing up through Facebook or entering your details manually. Such details will include; your email address, gender, birthday, and password. Signing up to a Zalora account enables you to access their e-commerce website at the comfort of whichever place you are. This implies fewer expenses in traveling and shopping related expenses. Besides, you will not have to end up purchasing something you do not need due to the sellers’ persuasive skills. An online account gives you the liberty of choosing just what you need. You can conveniently place an order without having to visit the physical store. You are guaranteed cheaper deals as you will get notified of any coupons or discounts. There is a wider selection of sizes, colors, and trends from the online account created.

Opening a Zalora account also allows you to accumulate point every time you shop. This can then be used for future purchases. A Zalora account will also enable you to track your order once you place it.

Zalora’s mobile app

Zalora app discounts

This being a mobile age, Zalora has developed a responsive mobile app for an outstanding customer experience. Through the app, you can be notified of upcoming promotions, discounts, coupons and other special offers. The mobile app guarantees you a faster shopping experience as opposed to browsing through the website. You can browse through our products both offline and online.

Once you download the app from either iTunes or Google Play, you qualify for a first App purchase if you use the ZL15APP code. You also get such perks as free delivery if you spend over P995 and the 30 days free return.

Access to products from over 500 brands will be on the palm of your hand once you download the Zalora mobile app. 

The purchasing and shipping process

First timers are unlikely to be familiar with the process of placing an order on Zalora. Here’s what you need to do:-

  1. Browse through the site to find exactly what you want. Once you do, select your preferred size. There are the US, UK, and EU sizing options.
  2. Click on add to bag. Should you be in need of multiple items, continue shopping and adding to bag until you are done.
  3. Click on the bag icon that is on your top right corner and ‘Checkout’. Clicking on this will prompt you to fill in your billing and shipping address as well as your preferred mode of payment. If you do not want to register an account, you can use the Guest Checkout option. Your order confirmation will be sent to the email address you provide; ensure that it is valid and operational.
  4. Review the information you have provided before clicking on the ‘Order Now’ button. This is advisable if you’ve shopped at Zalora previously as the site automatically saves data from your previous transaction. At this point, you can enter a promo code or the loyalty number if you have either.
  5. A confirmation email with all details pertaining to the order will be sent to your email address.

Zalora offers various payment options to cover their wide range of customers. These include:-

  • PayPal
  • Credit and Debit cards, both local and international Visa credit and debit cards, as well as Mastercard
  •  Wallet credit or E-gift card – as earlier said, once you open an account with Zalora you accumulate credits with each purchase you make. These can then be used to pay for your purchases.
  • The Cash on Delivery option is available for persons within certain postal codes. Through this payment option, orders can be processed faster as they do not need to countercheck the transactions and debit or credit card details.

Zalora’s Shipping and delivery options

Once you have placed your order, goods can be shipped to you through GDEX, TA-Q-Bin, & Ninja Van. Other delivery services for our loyal customers include; Infinite & Big Loyalty.

The delivery times will be dependent on where the item you’ve bought is sourced from. The fastest delivery option is the Express Delivery for all Zalora items. At a minor fee of $8.90, you can get your orders delivered the next day if you place them before 8 pm with the Express Delivery option. However, this option is not available on weekends, public holidays and for those who prefer to handpick their orders from self-pickup stations.

The longest it can take for your order to be delivered is 14 days if your purchase comprises of items from international brands or boutiques.

Tracking of your Zalora order can be done either on the mobile App or from the website, but you need to first create an account. Once the Order shipped email has been sent to you, go to your account and click on Order Details. This should contain information such as your tracking number. Click on Track Package and enter the tracking number to know of your package’s whereabouts.

If you prefer to pick-up your order yourself, you can specify this on the checkout page. This is ideal for shoppers on the go, as they can pick-up their stuff at their destination. By keying in your preferred pick-up location or postal address, you will be advised on the nearest and most convenient POPStation. Note that this option is only available for prepaid orders. You will get notified via text message and email once your order arrives. Keep in mind that uncollected orders are returned to the Zalora warehouse after 5 working days.

Delivery incentives

For orders exceeding a certain amount, you are awarded a free delivery incentive. Should you find that your order did not exactly meet your expectations, Zalora offers you an opportunity to return it for free within 30 days of receiving it. Moreover, you could return it for something else or get your cash refunded. Once the item is received in the Zolara warehouse, it goes through a quality check test after which a return or exchange can be arranged within the next 2 days. The delivery lead time is as previously listed for your prior order. Refunds take between 3 to 5 working days depending on the mode of payment you had used. Zalora keeps you informed through email in every process taken regarding your order.

At times, you may discover that you have placed the order but with an incorrect shipping address. Should this be the case, contact the customer care representatives through the number given at the bottom within the hour. Should it be way past the time you place your order, chances are that it has already been dispatched. Make sure you edit your delivery address to avoid inconveniences in the future.

Zalora promotional discounts and other activities

Black Friday is one of the major sales the world over. Zalora marks this by offering the best discounts in Zalora supplied items as well as items from other notable brands. Black Friday offers an opportunity for every shopper to benefit from massive discounts on almost every item. This year begins with Zalora offering a Black Friday and Cyber Monday preview sale, where buyers get 20% off after they order 2 items. With given promo codes, shoppers will get extra discounts ranging from 20% to 35%.

Black Friday at Zalora

Other discounts include Payday Rewards with no minimum spend are also offered on certain items on every end of each month when shoppers use the code ‘PAY30’. Discounts of up to 40% are offered on minimum amounts spent from time to time. Be on the lookout for these super deals that will enable you to rejuvenate your wardrobe without breaking the bank. Should you be unable to use a certain voucher and coupon codes, check to see if it meets the following requirements:-

  • Its validity period is not yet expired. Should it have been sent to you via email, check the email contents to establish whether it is still valid. A physical voucher has its validity period printed at the back.
  • Check to see that the item you are buying is not non-voucher applicable
  • Find out if the voucher was only valid for a first time purchase
  • Items already discounted do not qualify for voucher discounts
  • Check to see that your order meets the minimum spend

Zalora sponsored festivals and other events

Zalora has been a major player in parties and festivities. Case in point is the Future Music Festival Asia that was held back in 2014, in which Zalora was the merchandise sponsor. They provided exclusive nature-inspired clothing to FMFA. 

In 2017, Zalora Philippines hosted the Plus Six Three Festival which was part of the Sinolug Festival that is held each January in Cebu City. The Plus Six Three Festival was a 2-day music and arts event that attracted at least 8,000 attendees.

Zalora also runs contests such as the Make Me A Zalora Model (MMAZM) across the 6 countries it has established its branches. During the MMAZM contest, 2 finalists won themselves a chance to be the face of Zalora in 2018 and are based in their headquarters in Kuala Lumpur.

Zolara was voted as the Favorite Online Shopping Destination as well as nominated for the Drapers Awards.

Still need certain issues to be clarified?

Zolara has an exceptional customer service team that is willing and ready to help you with any issues. Click on the ‘Message Us’ icon on their Contact Us page, and get your query answered within the next 24 hours. The customer service team is available to answer your queries from 09:00 am to 06:00 pm from Monday to Friday, and 09:00 am to 05:00 pm on Saturdays, and you can call them through the customer service number 03 2035 6622. You can also send an email to customer@my.zalora.com.

Zalora also recognizes the effectiveness of using social media. You can connect with them on Facebook, Instagram, YouTube, Twitter, Pinterest, Line, WeChat, Thread, and LinkedIn.

Being one of Asia’s leading boutiques, we can only expect them to extend their coverage by shipping products internationally. The online e-commerce shop continues to receive tremendous acclaim due to the unique shopping experience afforded to its customers. The myriad of options in brands and products has also seen Zalora become a leading player in the Asian fashion industry. By tailoring and fine-tuning all their processes to be customer-centered, they have won over a wide customer base in the countries they operate. The innumerable positive customer reviews tell it all.