SUMMARY

We are looking for Customer Support Agent passionate with fluent Polish and very good English, who wants to build with us picodi.com :) You can work with us in our office in Kraków or work remotely wherever you want :)

Responsibilities

  • Respond to customer questions and concerns
  • Updating our Help Center
  • Verify transactions and correctly assign them to users
  • Live monitoring of our platform
  • Performing ad hoc tasks to ensure a smooth shopping experience for our customers

What we expect

  • You have previously worked in a customer service centered role
  • You have very good communication skills in English and fluent Polish
  • Organized and motivated to work independently
  • Motivated and willing to learn
  • You are passionate about Technology and E-commerce

Can't find a match? No problem.
You can still send us your resume at join@picodi.com

BENEFITS

There are a lot of reasons that make working at Picodi special.

Fun events after hours

Games, parties, dinners and trips from time to time – we really believe in team spirit.

Only valuable projects

No boring tasks, no useless work that goes unnoticed. We simply don’t waste time here.

Custom-made careers

Picodi leaders will invest their time to help you rapidly develop your skills and reach a next level in your career.

Attractive perks

Private health care, fresh fruits every other day, exclusive coupon codes… and even more such stuff in the future.

Flexible work hours

“Check in at 8:00 am. or else … ”

No. It’s also not what you can experience here.

No heavy corpo-like culture

Wondering about the dress code or how much space your box have?
Well, just forget it.