Fernsnpetals promo code - April 2024 - Picodi United Arab Emirates

What do we know about fernsnpetals?

Welcome to Ferns N Petals, India's #1 online gift store offering a vast selection of thoughtful gifts for all occasions. With an array of exquisite flowers, delectable cakes, personalized treasures, and much more, Ferns N Petals delivers not just gifts, but heartfelt emotions to your loved ones.

• Top Categories:
  • Anniversary
  • Birthday
  • Cakes
  • Flowers
  • Personalised Gifts
  • Plants
  • Chocolates
  • Combos


• Trend-setting Gift Ideas:
  • Leap Year Gifts
  • Ram Mandir Gifts
  • Bento Cakes
  • Neon Lights
  • Personalised Flowers
  • Standing Flower Bouquets
  • Premium Gift Hampers
  • Celebrity Video Messages


• Gift Collection by Interest:
  • Gardening
  • Home Decor
  • Travel
  • Music
  • Health & Fitness
  • Spirituality


• Gifts Tailored for:
  • For Him
  • For Her
  • For Kids
  • For Friends
  • For Parents
  • For Couples

Ferns N Petals prides itself on its expansive delivery network, covering over 19,000 pin codes inside India, ensuring your gifts arrive on time and in perfect condition. Alongside domestic services, Ferns N Petals paves the way for international gift delivery, reaching over 70 countries worldwide.

For those special moments that merit a personal touch, fernsnpetals offerings extend to Personalised Gifts, featuring items such as custom mugs, photo frames, and engraved accessories, sure to leave a lasting impression.

With Ferns N Petals, never miss an occasion:

1. Fixed-time, Same-Day, and Midnight Deliveries
2. Impeccable Quality and Service
3. Free Shipping on all products
4. Mobile App for easy ordering on the go
5. Exclusive deals with FNP Coupons

Whether it's a birthday, an anniversary, or any special event, Ferns N Petals curates gifts that cater to all sentiments and moments, ensuring your thoughtful gesture leaves a smile.

Complaints and returns in fernsnpetals

Return and Refund Policy

What is the Return policy offered?
No returns are allowed. However, if the product received is damaged/defective/Wrong, then the issue must be reported to the customer support team within 48 hrs of delivery. Options available:

• Get the product re-delivered
• Opt for a refund in the form of a gift certificate (refunded within 24 hours)
• Refund in the original mode of payment (amount shall reflect in the account within 7-10 working days)

Can a refund be opted for every time?
Refunds are not offered in the following cases:

• If Flowers, Plants, Cakes, Sweets or any other perishable items are delivered to an incorrect address provided by the sender.
• If the recipient is not present at the delivery address provided by the sender or refuses to accept the delivery.
• If product quality concerns are caused by improper handling of the product.
• Cancellation/Modification request made within 24hrs for domestic order, or within 48hrs for international order prior to the date of delivery.

When will the Refund amount get credited to the original mode of payment?
The refund is credited directly to the original mode of payment used at the time of placing the order. If the bank offers Instant refund or for payment wallets, the amount gets credited within 24 hours. If the bank does not offer Instant refund, the amount gets credited within 7-10 working days.

What if the amount is debited from the account but the order is not placed?
In case the order is not confirmed but the amount is debited from the account but not received by the store, an auto refund is issued within 24-48 working hours. Alternatively, the customer support team can be contacted for further assistance.

In what ways can you pay for purchases in fernsnpetals?

Payment Methods:

• Credit Cards: Accepts Visa, Master, Maestro & American Express including all domestic & international credit cards.
• Debit Cards: Accepts all debit cards including Visa, Master & Maestro, along with domestic & international debit cards.
• Internet Banking: Accepts net banking payments across all domestic accounts.
• Wallets: Accepts payments through various wallets such as Paytm, Google Pay, Mobikwik, etc.

No Cash on Delivery (COD): The option is not available as the sender is typically different from the recipient.

Refund Transfer: Online refund is credited back to the original mode of payment. The amount is credited within 24 hours for Instant refund-supporting banks or within 7-10 working days for others.

Convenience Fee: A nominal additional cost added to the final payable amount for the transaction.

Additional Charges: In certain cases, such as international shipments, custom duty fees or octroi charges may apply, which are to be paid by the recipient over the order value. However, these charges will be refunded upon providing the custom duty receipt.

Voucher/Discount Redemption:

1. Log in to the account through website/App.
2. Select product and add to cart.
3. Enter the Coupon code in "Have a discount coupon" section during checkout to apply the discount.

Note on Discount/Gift Coupon: It should be applied at the time of checkout and cannot be added post payment. If a coupon code or gift certificate is not functioning, customer support is available for assistance.

Only one E-gift voucher can be used per order.

What are the delivery costs and methods in fernsnpetals?

Delivery Information

• Service Areas: Delivery is available in over 4600 cities within India and to more than 70 countries around the world.
• Delivery Time: All hand-deliveries are done between 8 am - 10 pm. Courier products are delivered between 9 am– 9 pm.
• Midnight Delivery: Available at a nominal charge, the gift shall reach the recipient anytime between 11 pm to 11:59 pm.
• Modes of Delivery:
  • Hand delivery by store partners
  • Courier dispatch through partners like Bluedart, Delhivery, Ecom, Fedex & USPS
  • Delhi-NCR Courier delivery aims for same-day delivery
• Delivery Charges: No extra charges for the free delivery slot, but charges apply for same day Standard, Fixed time, and Midnight deliveries. Nominal charges on International orders.
• Anonymous Delivery: The option to send gifts anonymously is available.
• Order Tracking: Order status can be tracked in the My Orders section.
• Order Statuses:
  1. Payment received
  2. Payment declined
  3. Order confirmed
  4. Out for delivery
  5. Order delivered
  6. Delivery attempted
  7. Returned to origin

Modification/Cancellation

• Delivery within India: Cancellations and modifications may be possible before processing.
• Delivery outside India: Requests must be made at least 48 hours before the delivery date.
• Refund Modes: The refund is processed to the original mode of payment.

Return and Refund Policy

• No returns allowed, but if the product is damaged/defective/wrong, the issue can be reported within 48 hours for:
  • Re-delivery, or
  • Refund as a gift certificate, or
  • Refund to the original payment mode

Payment Related

• Payment Methods:
  1. Credit Cards (Visa, Master, Maestro & American Express)
  2. Debit Cards (Visa, Master & Maestro)
  3. Internet Banking for domestic accounts
  4. digital wallets like Paytm, Google Pay, and Mobikwik
• No Cash on Delivery (COD) option provided.
• Convenience Fee: A nominal fee added to the final payable amount.
• Custom duty fees or octroi may apply on international/interstate shipments.

Vouchers/Discounts/Points

• To redeem gift certificates/E-Gift vouchers/discount coupons, enter the code at checkout in 'Order Summary'.
• A discount coupon applies a percentage off the order value, while a gift certificate reduces a flat amount.
• Only one E-gift voucher may be used per order.

My Account & My Cart

• My Account service offers a personal information recall feature for easier and faster future orders.
• For forgotten passwords, reset is available through OTP received on the registered mobile number and email.
• Products can be removed from My Cart using the 'Remove' button next to the item.

What promo codes and promotions does fernsnpetals offer?

Shopping at fernsnpetals becomes more delightful with the availability of various promo codes for customers to use. Whether you're looking to surprise someone at midnight or hunting for a beautiful gift box, there are promo codes that can make your shopping experience not only memorable but also more affordable.

• Midnight Delivery: Make someone's day special with a midnight delivery from fernsnpetals. By using a specific promo code fernsnpetals, you can save 15% off your order.
• Exclusive Offer: As an exclusive deal, fernsnpetals offers a 10% discount sitewide with a unique promo code fernsnpetals provided at checkout.
• Anniversary Gifts: Celebrate anniversaries with a thoughtful present and use a promo code fernsnpetals to get 12% off on selected gift ideas.
• Everyday Savings: Enjoy an extra 12% off on all orders at any time, thanks to the readily available promo codes.
• Free Delivery: fernsnpetals thinks about your convenience and offers free courier delivery on certain orders which can be a great way to save without needing a promo code fernsnpetals.

Emphasizing the value of such offers, it is important to keep in mind that these promo codes vary and are often time-sensitive, hence shoppers should grab them while they can. In addition to these direct savings, fernsnpetals also promotes a 12% off on everything with a promo code fernsnpetals that can be applied at checkout for instant discounts.

Note: The use of promo codes may affect eligibility for cashback offers. Always read the terms associated with each promo code fernsnpetals to ensure the best deal.